Make My Day

Hello and welcome to the Make my Day website, brought to you by Northumbrian Water and Essex & Suffolk Water.

We live water and we love customers and so each year during customer service week we let our customers and employees know just how special we think they are by surprising them with gifts and treats.  

If you know someone who deserves recognition this year, maybe a friend, colleague or family member, then just fill in the form and let us know.

Take a look at the video below to see just what went on during the week.

Make my Day 2018

This year we’d like you to tell us what would make someone else’s day so that you can pay it forward and make the day of a friend, family member, colleague or community group.

Simply let us know who you’d like to nominate, what you’d like us to give them and why – all suggestions will be taken to our judging panel and during Customer Service Week (Monday 1 October – Friday 5 October) we’ll surprise the winners.


To Nominate please click the link below

Nomination Form