Make My Day

Hello and welcome to the Make my Day website, brought to you by Northumbrian Water and Essex & Suffolk Water.

We live water and we love customers and so last year we launched Make my Day to say thank you to our community groups, customers and employees.

We asked you to tell us what would make your day and then during Customer Service Week we went out on mass and presented gifts and surprises to as many people as we could – we literally made the day of over 2000 people.

Take a look at the video below to see just what went on during the week.

Make my Day 2017

This year we’d like you to tell us what would make someone else’s day so that you can pay it forward and make the day of a friend, family member, colleague or community group.

Simply let us know who you’d like to nominate, what you’d like us to give them and why – all suggestions will be taken to our judging panel and during Customer Service Week (Monday 2 October – Friday 6 October) we’ll surprise the winners.



Nominate someone and make their day


Nominations Are Now Closed